What Is the Difference Between Cazoo and Cinch? A Comprehensive Comparison

Are you in the market for a new car but not sure where to start? With so many online car dealerships popping up, it can be overwhelming to decide which one is right for you. Two popular options are Cazoo and Cinch, but what exactly sets them apart? Let’s take a closer look.

Cazoo and Cinch both offer the convenience of buying a car entirely online, but their business models differ slightly. Cazoo specializes in selling used cars, providing a detailed inspection report on each vehicle and offering a 7-day money-back guarantee. On the other hand, Cinch offers both new and used cars and includes a 14-day money-back guarantee.

Another difference between the two companies is how they handle financing. Cazoo offers financing options directly through their website, while Cinch partners with various lenders to provide financing options for customers. Ultimately, the choice between Cazoo and Cinch may come down to personal preference and specific needs.

The history of online car buying

Online car buying has revolutionized the way people purchase vehicles. It first emerged as a trend in the early 2000s and has been growing ever since. Companies like Carvana, Vroom, and Shift have been leading the way in online car sales, and now, Cazoo and Cinch have joined the party.

Let’s take a look at how online car buying has evolved over the years:

  • Early 2000s: The launch of Autobytel.com marks the beginning of online car sales. The website provided consumers with detailed information about various car models and allowed them to request quotes from nearby dealerships.
  • Mid to late 2000s: The rise of e-commerce and the increasing accessibility of the internet caused online car sales to gain momentum. Websites like CarsDirect and TrueCar emerged, offering car buyers the ability to compare prices and purchase vehicles entirely online.
  • 2010s: Online auto sales continue to climb in popularity, and new companies like Carvana and Vroom enter the market, offering a more personalized and streamlined online experience. These companies allow customers to purchase cars entirely online, with the vehicle delivered right to their doorstep.

Now, Cazoo and Cinch have entered the ring as new players in the online car buying industry. Both companies offer a similar online experience, where customers can browse and purchase used vehicles entirely online, with the option for home delivery or pickup at a designated location.

The Benefits of Purchasing a Car Online

The internet has changed the way we shop, and this is no different when it comes to purchasing a car. Online dealerships like Cazoo and Cinch have revolutionized the car buying experience and brought a wave of benefits as well. Let’s explore the advantages of purchasing a car online.

Convenience and Time-Saving

  • Shopping for a car doesn’t require you to leave your house now. Online dealerships allow buyers to browse through cars and complete the purchase process from the comfort of their homes.
  • You no longer have to visit different showrooms to check out different cars – everything is available on the website with just a click away, saving valuable time on traveling and waiting for sales employees.
  • Online dealerships provide convenience with a wider reachability – you can shop for cars from anywhere, anytime, and have it delivered to your doorstep.

Transparent Pricing and No Pressure Sales Tactics

Purchasing a car online is often cheaper than buying from a traditional dealership. With online retailers like Cazoo or Cinch, buyers can save a considerable amount by avoiding dealership markups, lengthy negotiations, and hidden fees.

Unlike traditional dealerships, online car retailers also provide transparent pricing, ensuring that buyers have all the information necessary to make an informed decision.

In addition, there is less pressure to purchase as there is no salesperson trying to influence your decision. Buyers can take their time browsing through the options and purchasing a car that is best suited for their needs without any sales pressure.

More Extensive Selection and Better Condition

Online dealerships have a more extensive selection of cars than traditional dealerships, and this means that buyers have a better chance of finding a car that matches their preferences.

Additionally, used cars sold through online dealerships like Cazoo and Cinch undergo more rigorous inspections, and in most cases, certified by professionals. As a result, buyers can be sure that the vehicle is in top condition and has passed all necessary checks before delivery.


Benefits of Purchasing a Car Online
Convenience and Time-Saving
Transparent Pricing and No Pressure Sales Tactics
More Extensive Selection and Better Condition

Overall, online dealerships like Cazoo and Cinch have made the car buying experience much more accessible, affordable, and convenient. With the numerous benefits associated with purchasing a car online, buyers can enjoy a hassle-free experience and drive away in a top-quality vehicle that matches their needs.

Features and Services Offered by Cazoo

Cazoo is a leading online used car dealer in the UK that allows customers to buy, sell, and own a car outright without leaving their homes. Here are the key features and services offered by Cazoo.

  • Quality Used Cars: Cazoo offers a wide range of high-quality used cars that have undergone a thorough 150-point inspection by their trained technicians.
  • Free Delivery: Cazoo offers free delivery of their cars to any location across the UK mainland.
  • 7-Day Money-Back Guarantee: Cazoo offers a 7-day money-back guarantee on any car purchased, giving customers peace of mind and the chance to return the car if they’re not satisfied.

Cazoo aims to revolutionize the traditional car buying process by making it faster, easier, and less stressful for customers. They offer a hassle-free experience with no pushy salespeople or hidden fees.

In addition to their core services, Cazoo offers a range of other features that set them apart from traditional dealerships.

Firstly, they offer a part-exchange facility that allows customers to trade in their old cars for a fair price. Cazoo will provide a valuation for the customer’s old car and offset this against the cost of the new car.

Secondly, they offer a range of finance options to make purchasing a car more accessible to all customers. These include hire purchase, personal contract purchase, and personal loans.

Finally, Cazoo offers a comprehensive warranty and roadside assistance package with every car sold. This package includes a 90-day warranty, breakdown cover, and recovery services.

Features Benefits
Quality Used Cars Customers can purchase a high-quality used car without worrying about its condition.
Free Delivery Customers can purchase a car from the comfort of their homes and have it delivered for free.
7-Day Money-Back Guarantee Customers can return the car within 7 days if they’re not satisfied.
Part-Exchange Facility Customers can trade in their old car for a fair price.
Range of Finance Options Purchasing a car is more accessible to all customers with a range of financing options.
Comprehensive Warranty and Roadside Assistance Customers have peace of mind when purchasing a car, knowing that they’re covered if anything goes wrong.

In conclusion, Cazoo offers a comprehensive range of features and services that make purchasing a used car faster, easier, and less stressful. With their commitment to quality, transparency, and customer service, Cazoo is revolutionizing the traditional car buying process and setting a new standard for the industry.

Features and Services Offered by Cinch

Cinch is a company that specializes in providing high-quality used cars directly to consumers. Here are some of the features and services that set Cinch apart from its competitors:

  • Online browsing and purchase options: One of the key features of Cinch is their easy-to-use online platform, which allows customers to browse and purchase cars from the comfort of their own homes.
  • High-quality vehicle inspections: Cinch takes pride in offering only the highest quality used cars, which is why they provide a comprehensive vehicle health check before any car is listed for sale on their platform.
  • Warranties and roadside assistance: To give customers extra peace of mind when buying a used car, Cinch offers a range of warranties and roadside assistance options that can be customized to suit individual needs.

In addition to these standout features, Cinch offers a number of other services to help customers get the most out of their car-buying experience. These include:

  • Flexible finance options: Cinch has partnerships with a range of leading finance providers, which allows them to offer a variety of finance options to suit different budgets and preferences.
  • Part exchange: For those looking to sell their existing car as part of the purchase process, Cinch offers a part exchange service that can help make the process simple and hassle-free.
  • Delivery: Once a vehicle has been purchased, Cinch offers nationwide delivery options that can have the car delivered to the customer’s door in as little as two days.

To help customers make informed decisions, Cinch also provides detailed information about all of their vehicles, including a range of high-quality photos and a comprehensive breakdown of the car’s features and specifications. This level of transparency and attention to detail is something that sets Cinch apart from its competitors.

Feature Description
Online platform Cinch’s user-friendly online platform allows customers to browse and purchase high-quality used cars from the comfort of their own homes.
Vehicle health check Cinch provides a comprehensive health check on all vehicles before listing them for sale, ensuring that only the highest-quality cars make it onto their platform.
Warranties and roadside assistance Cinch offers a range of warranties and roadside assistance options to give customers extra peace of mind when purchasing a used car.
Flexible finance options Cinch has partnerships with a variety of finance providers, meaning they can offer a range of finance options to suit different budgets and preferences.
Part exchange Cinch also offers a part exchange service for customers looking to sell their existing car as part of the purchase process, making the process simple and hassle-free.
Delivery Cinch offers nationwide delivery options, with customers able to have their newly purchased car delivered to their door in as little as two days.

In summary, Cinch is a company that offers a range of standout features and services to help customers buy high-quality used cars with confidence. From their easy-to-use online platform to comprehensive vehicle inspections and a range of flexible finance options, Cinch is committed to providing a buying experience that is convenient, transparent, and hassle-free.

Customer reviews of Cazoo

Customer reviews are an important aspect to consider when comparing different online car buying platforms like Cazoo and Cinch. Many customers rely on reviews to help them make informed decisions and choose the platform that best suits their needs. Here’s what customers have to say about their experiences with Cazoo:

  • “I purchased a car through Cazoo and was impressed with the ease of the process. The website was easy to navigate and the customer service was outstanding. I highly recommend Cazoo to anyone looking for a hassle-free car buying experience.” – John T.
  • “Cazoo made buying a car a breeze. The website was well designed and easy to use, and the delivery process was seamless. The car arrived in excellent condition and I couldn’t be happier with my purchase.” – Maria P.
  • “I was hesitant about buying a car online, but Cazoo exceeded my expectations. The website is user-friendly and the customer service is top-notch. I had some questions about the car I was interested in, and the Cazoo team was quick to answer and provide me with all the information I needed.” – Michael R.

Overall, it seems that customers have had positive experiences with Cazoo, praising the platform for its user-friendly interface and excellent customer service. With its 7-day money back guarantee and comprehensive vehicle checks, it’s no wonder that Cazoo has become a popular choice for online car buyers.

Customer reviews of Cinch

When making a decision about purchasing a car, it’s important to consider the reviews of the company, and Cinch is no exception. Cinch has received positive and negative reviews from their customers, which will be discussed below.

  • Positive reviews: Many customers praised Cinch for their easy-to-use website and the convenience of buying and selling cars online. Customers also appreciated the transparency and honesty of the pricing, as they felt that they were not overpaying for their vehicles. Some customers also noted the excellent customer service they received, with fast response times and helpful staff.
  • Negative reviews: Some customers had negative experiences with Cinch, citing issues with the delivery of vehicles and delays in the buying process. Others had problems with the quality of the vehicles they received, with some customers receiving cars that were not in the condition they were advertised to be in. Some customers also had issues with the after-sales service provided by Cinch.
  • Overall: Despite a few negative reviews, the majority of customers seem to be satisfied with their experience with Cinch. The company has an average rating of 4.1 stars on Trustpilot, with many customers praising the ease of use and overall convenience of buying and selling cars online.


Customer reviews are an important aspect to consider when making any purchase decision, and buying a car is no exception. Cinch has received a mix of positive and negative reviews, with many customers praising the company’s transparency and excellent customer service. However, it’s important to keep in mind that some customers have had negative experiences with the company, with issues ranging from delays in delivery to problems with the quality of the vehicles received. Overall, it’s important to do your research and read reviews from multiple sources before making a decision about buying a car from Cinch or any other similar company.

Comparison of Cazoo and Cinch Pricing Models

Both Cazoo and Cinch are online car selling platforms that offer a range of services to customers. Their pricing models, however, differ slightly. Here’s a breakdown of the differences between the two:

  • Cazoo offers fixed prices for all its cars, which includes delivery to your doorstep. This means that you won’t have to worry about negotiating prices or haggling with the seller. All the listed prices are final and inclusive of all fees.
  • Cinch, on the other hand, employs a slightly different model. Their listed prices are dynamic and may change according to market prices. This means that the price you see on their website may not be the final price, and you may have to negotiate or haggle to arrive at a fair price.
  • Unlike Cazoo, Cinch also offers car financing options for customers who wish to spread out their payments over a period of time. This may be beneficial to people who cannot afford to pay a lump sum for their vehicle.

It’s worth noting that both Cazoo and Cinch offer a wide range of cars to choose from, including both new and used vehicles. Additionally, they both pride themselves on their customer service and have dedicated teams to help customers throughout the car buying process.

Overall, the main difference between Cazoo and Cinch’s pricing models lies in the way their listed prices work. While Cazoo offers fixed prices, Cinch’s prices may be subject to change. Additionally, Cinch offers financing options to customers who require them, while Cazoo does not.

Platform Pricing Model Financing Options
Cazoo Fixed prices No financing options
Cinch Dynamic prices Offers financing options

Ultimately, the pricing model you choose will depend on your budget and preferences. If you prefer fixed prices and don’t mind paying the listed price, then Cazoo may be the platform for you. If you enjoy the thrill of negotiating and haggling for a better price, then Cinch may be a better fit. Regardless of which platform you choose, both Cazoo and Cinch provide excellent services to their customers, making the car buying process both simple and convenient.

What is the difference between Cazoo and Cinch?

Q: How do Cazoo and Cinch differ in terms of buying experience?
A: Cazoo is an entirely online car selling platform providing a hassle-free buying experience, whereas Cinch provides an online platform for searching and finding the perfect car before arranging a test drive or completing a purchase.

Q: Are the cars sold on Cazoo and Cinch of the same quality?
A: Both Cazoo and Cinch offer a range of quality-checked vehicles with a comprehensive inspection report, but Cazoo also offers a 7-day money-back guarantee and 90-day warranty.

Q: Can I finance my car purchase on Cazoo and Cinch?
A: Yes, both Cazoo and Cinch offer financing options for car purchases. However, Cazoo offers a wider range of financing options, including a subscription service and long-term lease.

Q: How do Cazoo and Cinch differ in their delivery options?
A: While both platforms offer home delivery, Cazoo offers free home delivery for most of the UK while Cinch charges extra for this service. Cinch also offers a click-and-collect option for those who prefer to pick up their car in person.

Q: Do Cazoo and Cinch offer similar post-purchase services?
A: Both platforms offer post-purchase services, including warranties and finance options. However, Cazoo also offers free roadside assistance and breakdown cover for an additional fee, while Cinch does not provide this service.

Closing Thoughts

Now that you know the difference between Cazoo and Cinch, you can make an informed decision about where to buy your next car. Whether you prefer a hassle-free online experience or the option to see and test-drive your car before purchasing, both platforms offer great options. We hope you found this article informative and helpful. Thanks for reading, and don’t forget to visit our site again for more helpful content.