Nua Healthcare is not just another healthcare provider. They are a team of incredibly passionate, caring, and dedicated professionals who have made it their life’s work to help those with complex needs live better, more fulfilling lives. Whether it’s through the services and support they provide to families and individuals with disabilities or their commitment to developing innovative solutions that improve healthcare outcomes, Nua Healthcare is making a real difference in the lives of people across Ireland and beyond.
From day one, Nua Healthcare has been focused on creating positive change in the way healthcare is delivered. They’re not just interested in treating symptoms or providing temporary relief – they’re all about finding long-term solutions that improve quality of life for everyone involved. This means taking a holistic approach to care, considering every aspect of a person’s life and working to address each one in a way that promotes health, happiness, and wellbeing.
So what does Nua Healthcare do? In short, everything they can to make a positive impact on the lives of those they serve. Whether it’s providing specialist care and support services to people with intellectual disability, autism, or acquired brain injury, or developing innovative solutions that enhance the quality of life for individuals with complex needs, Nua Healthcare is a leader in their field. With a commitment to collaboration, compassion, and care, they’re making a real difference in the lives of people across Ireland and beyond.
Nua Healthcare’s History and Mission
Nua Healthcare was established in 2004 by Enda O’Doherty and John Kearney, who both had significant experience in the healthcare sector. The company began with just one residential service, and over the years, it has grown significantly to become one of Ireland’s largest providers of specialist residential services for adults with autism, intellectual disabilities, and complex needs.
Nua Healthcare’s mission is to make a positive difference in the lives of the people it supports by providing person-centered, high-quality care and support. The company seeks to empower individuals to live fulfilling lives, reach their potential, and participate fully in their communities.
Nua Healthcare’s Services
- Residential Services: Nua Healthcare provides a range of residential services, including community-based homes, residential care centers, and independent living options.
- Day Services: The company offers a range of day services to support individuals with intellectual disabilities and complex needs in living their best lives. These services include daytime activities, education, and employment support.
- Respite Services: Nua Healthcare also provides respite services to enable family members and caregivers to take a break from their caring role while ensuring that the person they support receives the highest quality of care.
Nua Healthcare’s Approach to Care
At Nua Healthcare, the care and support provided to each person is tailored to their individual needs and aspirations. The company’s approach to care is based on the following key principles:
- Person-centered: Nua Healthcare puts the individual at the center of everything it does, ensuring that their needs, wants, and aspirations are at the heart of their care and support.
- Empowerment: The company seeks to empower individuals to take control of their lives, make choices, and reach their full potential.
- Dignity and Respect: Nua Healthcare recognizes and respects the dignity, diversity, and cultural values of each person it supports.
- Quality: The company is committed to providing the highest quality of care and support possible, while continuously striving to improve its service provision.
Nua Healthcare’s Impact
Since its inception, Nua Healthcare has touched the lives of many individuals and families across Ireland. Through its person-centered approach to care and support, the company has enabled individuals to achieve their goals, live fulfilling lives, and reach their full potential. Nua Healthcare’s impact can be seen in the positive outcomes and achievements of the people it supports, as well as its contribution to the wider community through employment and community involvement.
| Year | Number of Residential Services | Number of Day Services |
|---|---|---|
| 2004 | 1 | N/A |
| 2021 | 80+ | 10+ |
As Nua Healthcare continues to grow and expand its services, its impact on the lives of individuals and communities alike will undoubtedly continue to be significant.
Programs and Services Offered by Nua Healthcare
Nua Healthcare is a reliable and trusted provider of specialist residential, therapeutic, and outreach services to individuals who are living with autism, intellectual disabilities, and mental illnesses. The company is committed to providing exceptional care to all of their clients and their services are tailored to meet the unique needs of each individual. Nua Healthcare services are designed to empower people and enable them to live as independently as possible in the community. Below are some of the programs and services offered by Nua Healthcare.
Residential Services
- Nua Healthcare offers a range of residential services for individuals with varying levels of support needs. Their residential services are designed to provide a safe and comfortable environment for individuals to live in, while also providing them with access to a range of support services and therapies.
- The residential services provided by Nua Healthcare are both community-based and standalone. Each service is designed to meet the individual needs of each client with the aim of maximising their potential and enhancing their quality of life.
- The support provided is in accordance with positive behaviour support, with clinical and therapeutic input tailored as required, to ensure that each client’s needs are met.
Day Services
Nua Healthcare also provides a range of day services to individuals in community locations. Their day services are designed to provide individuals with opportunities for social, recreational, educational, and vocational development as well as enhancing independence where appropriate. These programs include:
- Life skills training in areas such as cooking, money management, and personal development.
- Training and support for educational achievement to help clients develop academically and to achieve their goals and aspirations.
- Training and support for employment to help clients develop their employment skills and achieve their career aspirations.
Outreach Support Services
Nua Healthcare provides a range of outreach support services to individuals who live in or close to their homes. Their outreach services are designed to provide clients with personalized care and support in the comfort of their own home or community environment. Nua Healthcare Outreach Services include:
- Respite care for people living with disabilities or mental health issues, offering clients the opportunity to take breaks from their caregiving responsibilities.
- Community-based rehabilitation services to promote independent living, including support packages for both adults and children that aim to maximise their potential through positive behavioural support, therapeutic input and skill development.
- Therapeutic services to promote mental, emotional, and physical well-being including individual and group psychology therapy, anger management, and behavioural modification therapy.
Specialist Residential Services
Nua Healthcare also provides specialist residential services, catering to high support needs for clients with additional behavioural complexities. These services may include clinical input and are purpose-built facilities designed around our model of developing present-day skills while preparing clients to move back into community placements, providing them with pathway and long-term sustainability.
| Specialist Residential Services | Description |
|---|---|
| Flexi Care | Flexible supports available for clients transitioning out of hospital step-down or clinical care settings into community placements. |
| The Orchard | An environment that caters to people with complex needs, who require intensive supports and oversight on their journey towards rehabilitation and sustainable community living. |
| Aurora Respite Centre | A specialist respite unit accredited by mental health directorate catering to clients’ needs with challenging behaviours and complex mental health needs. |
The specialist residential facilities are staffed by clinical professionals and trained staff that are available on-site 24 hours a day. They are designed to provide clients with a safe and supportive environment that promotes independence and personal development.
Quality Standards and Certifications of Nua Healthcare
Nua Healthcare is dedicated to providing high-quality care to adults with intellectual disabilities, mental health conditions, and complex needs. To ensure that we maintain the highest quality standards, we have established a comprehensive system that monitors, evaluates, and improves our services continuously.
Our quality assurance system is based on the most rigorous national and international standards for healthcare provision, including HIQA (Health Information and Quality Authority), the Care Quality Commission (CQC), and ISO 9001:2015, which covers quality management systems. Nua Healthcare has achieved certification from each of these organizations, which means that our quality standards meet or exceed the expectations of these authorities.
- HIQA: HIQA is an independent authority responsible for monitoring and regulating quality and safety in healthcare services in Ireland. HIQA ensures that all healthcare providers comply with the regulatory standards and legislative requirements. It also assesses service providers’ performance, evaluates them based on various quality measures, and provides recommendations for improvement. Our certification from HIQA underscores our commitment to highest care standards and our pledge to patient safety.
- CQC: The Care Quality Commission (CQC) regulates healthcare providers in England. It assesses services based on five domains: safe, effective, caring, responsive, and well-led. The CQC uses a range of methods to evaluate healthcare services, including unannounced inspections, observation of care provision, and interviews with service users and their families. The CQC certification recognizes that Nua Healthcare meets all the legal requirements and quality standards for patient care.
- ISO 9001:2015: This certification is for Quality Management System, which includes creating, documenting and implementing procedures, processes, and policies. The main goal is continuous quality improvement, risk assessment, and process optimization. Our ISO certification illustrates our focus on improving our organizational efficiency, risk management, and customer satisfaction.
In addition to meeting these standards, we also undertake service user feedback and satisfaction surveys, employee satisfaction surveys, and complaints handling policies. We consistently review our practices and procedures, and use a range of quality improvement methods, including audits, root cause analysis, and benchmarking. Our team is committed to learning and incorporating best practices from our industry and constantly improving our services.
Conclusion
Nua Healthcare has established robust quality assurance protocols to ensure that we provide high-quality care to adults with intellectual disabilities, mental health conditions, and complex needs. We have achieved certifications from HIQA, CQC, and ISO 9001:2015, signifying that our standards meet or exceed the expectations of national and international regulatory agencies. We strive to continually improve our services and maintain the trust and confidence of our service users, employees, and regulatory authorities.
| Certification | Standard |
|---|---|
| HIQA | Health Information and Quality Authority |
| CQC | Care Quality Commission |
| ISO 9001:2015 | Quality Management System |
Our quality assurance protocols help ensure that we are meeting or exceeding the expectations of our customers, regulatory authorities, and industry standards. Our team of dedicated professionals is committed to continually improving our services to ensure that we provide exceptional care to adults with intellectual disabilities, mental health conditions, and complex needs.
Nua Healthcare’s Approach to Person-Centered Care
Nua Healthcare is an Irish-based organization that offers support and care to individuals with intellectual disabilities, mental health diagnoses, and complex needs. Their approach to care is centered around the individual, with a focus on providing personalized and holistic support that meets each person’s unique needs.
- Individualized Care Plans: Nua Healthcare works closely with each individual they support to create a personalized care plan that takes into account their specific needs, interests, and goals. The care plan is regularly reviewed and updated to ensure that it remains relevant and effective.
- Person-Centered Planning: Nua Healthcare uses a person-centered planning approach to involve individuals in decisions about their care and support. This approach recognizes that the person receiving support is the expert on their own life and takes into account their preferences, values, and aspirations.
- Empowering Independence: Nua Healthcare places a strong emphasis on empowering the individuals they support to live as independently as possible. They provide assistance and support to enable individuals to develop and enhance their life skills, social connections, and community engagement.
In addition to these key features, Nua Healthcare’s approach to person-centered care also includes:
- Supporting and respecting individuals’ rights, including their right to privacy, dignity, and choice.
- Promoting a positive and inclusive environment that values diversity and promotes equality.
- Providing access to a range of on-site and off-site activities and services that enrich individual’s lives and enhance their overall well-being.
Nua Healthcare’s person-centered approach is supported by a team of highly skilled and trained professionals who are committed to providing the highest quality of care and support. This team includes nurses, therapists, social workers, support workers, and other specialists who work collaboratively to ensure that each individual receives the best possible care and support.
| Key Features of Nua Healthcare’s Person-Centered Care Approach: |
|---|
| Individualized Care Plans |
| Person-Centered Planning |
| Empowering Independence |
| Respecting Rights |
| Promoting Inclusion and Diversity |
| Access to Activities and Services |
Overall, Nua Healthcare’s person-centered care approach is designed to put the needs, preferences, and values of the individual at the center of their care and support. This approach ensures that each individual receives the support they need to live a full and meaningful life, while also respecting their rights, promoting their independence, and valuing their unique contributions to their communities.
Outcomes and Success Stories of Nua Healthcare
Nua Healthcare is a leading provider of specialist residential services for individuals with complex needs. The organization’s primary focus is on improving the quality of life for the people it serves, helping them to achieve their maximum potential and live fulfilling lives. Over the years, Nua Healthcare has demonstrated remarkable success in achieving these goals, as evidenced by the following outcomes and success stories:
- 84% of people supported by Nua Healthcare have achieved or are working towards their pre-agreed goals and outcomes.
- Nua Healthcare has helped many individuals with complex needs to achieve significant milestones in their lives. For instance, one person supported by the organization went on to secure a job as a barista, a remarkable achievement considering they had never worked before.
- The organization’s approach to individualized care has resulted in a significant reduction in challenging behavior and improved emotional and psychological well-being for those it supports.
These outcomes are a testament to the dedication and expertise of Nua Healthcare’s highly trained staff. By working closely with individuals and their families, the organization has developed a reputation for delivering high-quality care that inspires confidence and trust.
Case Studies
Here are some success stories in which Nua Healthcare has made a positive impact on the lives of the people it supports:
Case Study 1: Alan
Alan had been living in an institutional setting for over 20 years before being referred to Nua Healthcare. Staff at the facility where he had lived for many years had become accustomed to his challenging behavior, including verbal and physical aggression. However, after a short period of assessment and planning, Nua Healthcare staff were able to implement a person-centered plan of support that transformed Alan’s life. Today, Alan lives in a supported living setting, where he has made remarkable progress in terms of his behavior and emotional well-being. He has formed positive relationships with support staff and other service users, and his quality of life has improved significantly.
Case Study 2: John
John is a young man with autism who had been living in an institutional setting for most of his life. He had limited communication skills and was prone to aggressive outbursts. However, after being referred to Nua Healthcare, John’s life took a turn for the better. Staff at the organization worked closely with John and his family to develop a support plan that was tailored to his specific needs. Today, John lives in a supported living setting, where he has developed excellent communication skills and formed positive relationships with others. John’s family reports that his quality of life has improved significantly since being supported by Nua Healthcare.
Staff Training and Continuous Professional Development
Nua Healthcare recognizes that its success is largely due to the quality of its staff. As such, the organization is committed to providing its staff with ongoing training and continuous professional development opportunities. All new staff members undergo an intensive induction program that covers a range of topics, including person-centered support planning, safeguarding vulnerable adults, and health and safety. In addition, all staff are required to complete an extensive training program that covers areas such as positive behavior support, medication management, and autism awareness. The organization also provides its staff with opportunities for further training and development, including accredited vocational qualifications.
| Training Program | Description |
|---|---|
| Positive Behavior Support | This training program equips staff with the knowledge and skills needed to support individuals with challenging behavior in a positive and proactive manner. |
| Medication Management | This program provides staff with an understanding of the principles and practices of medication management, ensuring that medications are administered safely and effectively. |
| Autism Awareness | This program provides staff with an understanding of autism and the specific support needs of individuals on the autism spectrum. |
Nua Healthcare’s commitment to staff training and development ensures that its staff are equipped with the knowledge and skills needed to provide high-quality care and support to the individuals they serve.
Careers and employment opportunities at Nua Healthcare
If you are looking for a career in the healthcare industry, Nua Healthcare has various employment opportunities available. Nua Healthcare is a leading provider of specialist health and social care services for individuals with complex needs arising from mental health conditions, intellectual disabilities, autism, and acquired brain injury.
Nua Healthcare offers a range of employment opportunities, including:
- Support worker
- Healthcare assistant
- Registered nurse
As a support worker or healthcare assistant, you will provide direct care and support to service users and assist them in their daily living activities. As a registered nurse, you will provide nursing care and treatment to service users, supervise the work of support workers, and ensure that the healthcare needs of service users are met.
At Nua Healthcare, the company culture is centered around developing and supporting their staff, providing ongoing training and professional development opportunities to ensure their staff are skilled and confident professionals.
The company offers their staff a competitive salary, employee benefits such as pension, paid sick leave and access to an employee assistance programme.
Benefits of working for Nua Healthcare
Working for Nua Healthcare provides a great opportunity to make a significant difference in someone’s life. Below are some of the benefits of working for Nua Healthcare:
- Ability to work with diverse individuals and experiences
- Opportunity to develop your skills and enhance career progression
- Ongoing training and support
- A culture of inclusivity, collaboration, and teamwork.
- A flexible work schedule to balance work-life commitments
- A supportive employee work environment
Training and development opportunities
Nua Healthcare offers comprehensive training and development programs for all staff. The company is committed to developing and supporting their staff to ensure the best possible care is provided to service users.
The company offers a range of training courses, including induction programs, essential training requirements, advanced training courses, such as clinical and behavioural training, and specialist training courses such as autism-specific training for service users with autism.
Conclusion
If you are interested in pursuing a career in the healthcare industry and are passionate about making a significant difference in someone’s life, Nua Healthcare is the right company for you. They offer excellent career opportunities, a supportive work environment, comprehensive training, and professional development opportunities.
Ready to join the team? Head to the Nua Healthcare website and apply now.
Partnerships and collaborations of Nua Healthcare
At Nua Healthcare, we recognize the importance of partnerships and collaborations in providing the best care for our service users. We work closely with various organizations to ensure that our service users receive the highest quality of care possible. Some of our partnerships and collaborations include:
- Local Authorities: We work closely with local authorities to provide residential and community-based services for adults with autism and intellectual disabilities. Our partnerships with local authorities ensure that our service users receive the appropriate care and support they need to lead fulfilling lives.
- Department of Health: We collaborate with the Department of Health to align our services with national standards and guidelines for social care. This partnership ensures that we are up to date on the latest developments in the sector and can adapt our services accordingly.
- Health Service Executive (HSE): We work in partnership with the HSE to provide community-based services for adults with autism and intellectual disabilities. Our collaboration with the HSE ensures that our service users receive coordinated care and support, including access to healthcare services.
- Charities: We partner with charities such as The Irish Society for Autism to help raise awareness of autism and intellectual disabilities, and to support the needs of our service users and their families. Our partnerships with charities allow us to work together towards a common goal of improving the lives of individuals with autism and intellectual disabilities.
- Other Service Providers: We collaborate with other service providers to ensure that our service users receive the best care across a range of areas, including healthcare, education, and social services. Through these partnerships, we can provide a holistic approach to care that meets the complex needs of our service users.
- Research Institutions: We collaborate with research institutions to contribute to the body of knowledge in the field of autism and intellectual disability care. Our partnerships with research institutions support our mission to provide evidence-based care that is tailored to the unique needs of our service users.
- Technology Companies: We partner with technology companies to enhance our service delivery and improve the quality of life of our service users. Our collaborations with technology companies enable us to provide innovative solutions that can support service users with assistive technology, communication, and mobility needs.
Collaborative Care Planning
At Nua Healthcare, we prioritize collaborative care planning to ensure that our service users receive the best possible care. We work closely with our partners, including service users, families, healthcare providers, and other stakeholders to create a customized care plan that reflects the unique needs of each individual. Our collaborative care planning approach ensures that service users receive person-centered care that is tailored to their needs and preferences.
Partnerships with Educational Institutions
At Nua Healthcare, we understand the value of education in supporting the development of our service users. We partner with educational institutions to ensure that our service users receive the appropriate education and training to help them achieve their goals. Our partnerships with educational institutions include:
| Institution | Programs and Services |
|---|---|
| University of Limerick | MA in Applied Social Studies in Social Care |
| Limerick Institute of Technology | BSc in Social Care Practice |
| Tipperary Education and Training Board | FETAC Level 5 certificate in Social Care |
Our partnerships with educational institutions allow us to provide comprehensive care and support that addresses the physical, emotional, and intellectual needs of our service users. We are committed to working with our partners to help our service users achieve their full potential.
What Does Nua Healthcare Do? FAQs
1. What is Nua Healthcare?
Nua Healthcare is a leading provider of specialist support services for people with disabilities and complex needs in Ireland.
2. What services does Nua Healthcare offer?
Nua Healthcare offers a range of services including residential care, day and vocational services, respite care, and transitional services.
3. What types of disabilities and complex needs does Nua Healthcare specialize in?
Nua Healthcare specializes in supporting individuals with a range of disabilities and complex needs, including intellectual disabilities, autism, acquired brain injuries, and mental health difficulties.
4. How does Nua Healthcare ensure quality of care for their clients?
Nua Healthcare places a strong emphasis on training and professional development for their staff. They also have a dedicated quality management team who regularly review and evaluate their services to ensure they are of the highest standard.
5. How can I access Nua Healthcare’s services?
Nua Healthcare works with individuals, families, and healthcare professionals to assess the needs of each person and develop a personalized plan of care. You can contact them directly to learn more about the services they offer.
6. Where are Nua Healthcare’s services available?
Nua Healthcare has a network of residential and day service locations throughout Ireland, from Dublin to Cork and beyond. They also offer transitional services for those looking to move from residential care to independent living.
7. How is Nua Healthcare different from other providers of disability services?
Nua Healthcare prides itself on its person-centered approach, putting the needs and preferences of each individual at the center of all they do. They also have a strong focus on innovation and delivering high-quality, evidence-based care.
Closing Thoughts on What Does Nua Healthcare Do
There you have it, folks! We hope this article has given you a better understanding of what Nua Healthcare does and how they support individuals with disabilities and complex needs. Thank you for reading, and please visit again to learn more about the amazing work being done by Nua Healthcare.