Have you ever wondered what it would be like to work for a reputable company that truly values its employees? Look no further than Servpro – a company that has earned a well-deserved reputation for being an outstanding employer. If you are searching for a career that offers excellent benefits, growth opportunities, and a supportive work environment, then Servpro is definitely a good company to work for.
Servpro has been providing fire and water damage restoration services for almost 50 years now, and has become known not only for their exceptional work, but also for their impressive professional development programs. The company takes pride in prioritizing employee development, and offers extensive training in a variety of areas to help their staff grow and succeed. Additionally, it is not only the company’s mission to provide quality service to their clients, but also to create a family-like atmosphere among employees.
Working for Servpro provides an opportunity to join one of the most successful companies in the restoration industry. This is a company renowned for their professionalism, focus on quality, and commitment to their employees. If you are looking for a career that offers stability, competitive salaries, and opportunities for growth, then you should definitely consider Servpro. Not only are they committed to your career success, but they also offer great benefits and a supportive work environment too. So, is Servpro a good company to work for? The answer is a resounding ‘yes’!
Servpro Company Overview
Servpro is a leading company in the restoration and cleaning industry that has been providing services since 1967. The company has more than 1,700 franchises throughout the United States, and they offer a wide variety of services, including fire and water damage restoration, mold remediation, and professional cleaning services. They have a strong reputation in their industry and provide excellent customer service to their clients.
Here are some key facts about Servpro:
- Servpro was founded in 1967 by Ted and Doris Isaacson in Sacramento, California.
- The company’s headquarters is located in Gallatin, Tennessee.
- The company has over 1,700 franchises across the United States and Canada.
- Servpro has a 24/7 emergency response team for disasters such as fire and water damage.
- The company has a 1-4-8 response guideline, which means they will contact the client within one hour of receiving the call, be on-site within four hours, and provide a detailed report within eight hours.
In addition to their restoration and cleaning services, Servpro also offers a variety of training and certification programs for their franchise owners. They aim to provide their franchisees with the tools and support they need to be successful business owners.
Servpro Hiring Process
When it comes to employment, the hiring process plays a significant role in attracting top talent. Servpro is a reputable restoration and cleaning company that seeks to recruit and retain the best employees. With a streamlined hiring process that emphasizes collaboration, Servpro ensures that it selects the most qualified and motivated individuals to join its team.
- Online Application: The first step in the hiring process for Servpro is the online application. Prospective candidates can access the online application form on the company’s website, where they submit their resumes and cover letters.
- Phone Interviews: After the initial application review, Servpro conducts phone interviews with select candidates who meet the job requirements. The phone interview aims to ascertain the individual’s qualifications and experience in the industry.
- In-Person Interview: If the candidate sails through the phone interview, the next stage is an in-person interview. The in-person interview may be conducted by the HR manager, department heads, or team leaders who assess the candidates’ technical skills, communication, and interpersonal skills.
The hiring process for Servpro is comprehensive and designed to ensure that the company selects the right individuals who align with their core values. The company values diversity, equity, and inclusion and ensures that candidates feel comfortable and free to express themselves throughout the interview process.
One of the standout aspects of the Servpro hiring process is the company’s collaboration approach. The departments that will directly work with the candidate collectively evaluate the candidate, creating a holistic view of the candidate’s ability to fit in the company.
| Hiring Process Stage | Description |
|---|---|
| Online Application | Prospective candidates complete an online application on the company’s website. |
| Phone Interview | Servpro conducts phone interviews with select candidates who meet the job requirements. |
| In-Person Interview | The in-person interview assesses the candidates’ technical skills, communication, and interpersonal skills. |
In conclusion, the Servpro hiring process is well-structured and comprehensive, ensuring that the company attracts top talent and retains the best employees. They offer equal opportunities to all candidates regardless of gender identity, race, religion, sexual orientation, and age. If you are looking for a company that values its employees and provides an environment that fosters growth, Servpro is the perfect fit for you.
Employee Benefits at Servpro
Servpro is more than just a leading company in the restoration industry. It is also a company that cares for its employees. One way that Servpro demonstrates this is through offering a wide variety of employee benefits. Here are some of the benefits that Servpro employees can enjoy:
- Health Insurance: Servpro offers health insurance that includes dental, vision, and prescription coverage. They also offer a Health Savings Account (HSA) and a Flexible Spending Account (FSA) to help offset out-of-pocket expenses.
- Retirement Savings: Employees can participate in the Servpro 401(k) plan, which provides a range of investment options. Servpro also offers a matching program to help employees build up their retirement savings.
- Paid Time Off: Servpro understands the importance of work-life balance, which is why they offer generous paid time off benefits. Employees accrue PTO based on their length of service, and it can be used for vacation, illness, or personal time.
- Employee Assistance Program: Servpro wants to support their employees not just in the workplace, but in their personal lives as well. That’s why they offer an Employee Assistance Program (EAP) that provides confidential counseling services for a variety of issues, from personal problems to legal issues to financial concerns.
Other Benefits
In addition to the benefits listed above, Servpro also offers:
- Tuition Reimbursement Program for employees looking to continue their education
- Service Awards to recognize employees for their dedication and service to the company
- Employee Referral Program for employees to receive a bonus for referring new hires to the company
Employee Benefit Table
| Benefit | Description |
|---|---|
| Health Insurance | Dental, vision, and prescription coverage |
| Retirement Savings | Servpro 401(k) plan with matching program |
| Paid Time Off | Generous PTO based on length of service |
| Employee Assistance Program | Confidential counseling services for personal or work-related issues |
| Tuition Reimbursement Program | Assistance for employees who want to continue their education |
| Service Awards | Recognition for employee dedication and service |
| Employee Referral Program | Bonus for referring new hires to the company |
Overall, Servpro provides its employees with a comprehensive benefits package that demonstrates the company’s commitment to their well-being both inside and outside of work. These benefits are just one of the many reasons that Servpro is a good company to work for.
Servpro Work Environment
The work environment at Servpro is a crucial aspect to analyze when considering if it is a good company to work for. Employees spend a significant amount of time at work, and the environment can affect their level of job satisfaction, motivation, and productivity. Thus, Servpro ensures that the work environment is positive, supportive, and conducive to the employees’ overall well-being.
- Teamwork: Servpro promotes a collaborative work culture that values team efforts and mutual respect. The company believes that their employees’ success comes from working together towards their shared goals. Employees work in teams and are encouraged to help one another, share ideas, and collaborate on solutions.
- Diversity and Inclusion: Servpro values diversity and inclusion and recognizes the benefit of having a diverse workforce. The company promotes a culture that is respectful of all employees, regardless of their gender, race, religion, or ethnicity, and creates a work environment that is welcoming to everyone.
- Training and Development: Servpro invests in its employees by providing them with ongoing training and development to improve their skills and expand their knowledge. The company offers a wide range of training programs, workshops, and certifications to keep their employees up-to-date with the latest techniques, technologies, and industry trends.
Moreover, Servpro provides its employees with opportunities for career advancement, mentoring, and coaching to ensure they are successful in their roles and grow within the company.
In addition, Servpro maintains a safe and healthy work environment by complying with all safety regulations and providing the necessary protective equipment and training. Employees work in a clean, organized, and comfortable environment that supports their physical and mental well-being. They are encouraged to take breaks and socialize with their colleagues to avoid burnout and maintain a positive work-life balance.
| Work Environment Features | Description |
|---|---|
| Flexible Working Hours | Servpro provides its employees with flexible working hours to accommodate their personal commitments and work preferences, ensuring a healthy work-life balance. |
| Modern Office Facilities | Servpro’s offices are equipped with modern facilities, including updated technology, ergonomic furniture, and amenities, to provide employees with a comfortable and efficient work environment. |
| Open Communication | Servpro promotes open communication between employees and management, providing employees with the opportunity to share their ideas, feedback, and concerns, fostering a culture of transparency and trust. |
Overall, Servpro offers its employees a positive, supportive, and inclusive work environment that promotes collaboration, diversity, and continuous learning and development. Employees have the opportunity to grow within the company, maintain their work-life balance, and work in a safe and healthy environment.
Employee Satisfaction at Servpro
As a company that offers restoration and cleaning services, Servpro takes pride in providing quality work to its clients. But how does the company prioritize its employees? Let’s dive into the employee satisfaction at Servpro:
- Servpro has a Glassdoor rating of 4.1 out of 5 stars as of August 2021. This indicates that the majority of employees who leave reviews on the platform have a positive experience working for the company.
- According to Glassdoor, 84% of employees would recommend the company to a friend as a good place to work.
- Benefits offered by Servpro include health insurance, retirement plans, and paid time off, which can contribute to employee satisfaction.
It’s worth noting that like any company, Servpro may have its fair share of challenges for employees. For example:
- Some employees may find the work physically demanding, especially in disaster restoration situations.
- Work-life balance may be a challenge for employees working in the field, as they may need to be available outside of regular business hours.
- Communication and organization may also cause issues for employees, especially during high-stress situations.
To address challenges and support employee satisfaction, Servpro management may implement policies such as:
- Providing employee training and professional development opportunities. This can benefit employees in learning new skills and feeling valued by the company.
- Maintaining open lines of communication and addressing employee concerns in a timely manner. This can help employees feel heard and supported.
- Celebrating employee accomplishments and milestones, such as work anniversaries or successful projects. This can help boost morale and foster a positive work culture.
Below is a table of anonymized ratings provided by Servpro employees on Glassdoor.
| Category | Rating (out of 5) |
|---|---|
| Compensation and benefits | 3.8 |
| Culture and values | 4.1 |
| Career opportunities | 3.9 |
| Work-life balance | 3.7 |
| Senior management | 3.7 |
Overall, while no company is perfect, Servpro appears to have generally positive employee satisfaction ratings and provides benefits and policies to support its employees.
Servpro Salaries and Compensation Packages
When evaluating a potential employer, it’s important to consider their salary and compensation packages. Let’s take a closer look at what Servpro offers in terms of pay and benefits.
- Competitive Pay: According to Glassdoor, the average hourly rate for a Servpro employee is $14.14. This is higher than the national average for a Restoration Technician, which is $13.24 per hour.
- Bonuses: Servpro offers bonuses to employees who meet certain performance criteria. These bonuses can be a great incentive to work hard and achieve your goals.
- 401(k) Retirement Plan: Servpro offers a 401(k) retirement plan, allowing employees to save for retirement with pre-tax dollars, and the company offers a matching contribution of up to 3% of an employee’s salary.
In addition to a competitive salary and bonuses, Servpro employees also enjoy a great benefits package:
- Health Insurance: Servpro offers a variety of health insurance plans, including medical, dental, and vision coverage. The company covers the majority of the costs for these plans.
- Paid Time Off: Full-time employees are eligible for paid time off, which includes vacation days, personal days, and sick days.
- Tuition Reimbursement: Servpro offers tuition reimbursement to employees who wish to continue their education and improve their skills.
It’s important to note that the exact salary and benefits you receive may vary depending on your position, experience, and location. Make sure to discuss these details with your potential employer during the hiring process.
| Position | Salary Range |
|---|---|
| Restoration Technician | $28,000 – $50,000 per year |
| Project Manager | $38,000 – $67,000 per year |
| Marketing Coordinator | $36,000 – $65,000 per year |
Overall, Servpro offers a competitive salary and comprehensive benefits package to its employees. If you’re looking for a career in the restoration industry, Servpro is definitely worth considering.
Diversity and Inclusion at Servpro
Servpro is a company that prides itself on being diverse and inclusive. They understand the value of having a workforce that encompasses different cultures, perspectives, and backgrounds. Their commitment to inclusion and diversity extends beyond the hiring process and is woven into their core values and practices. Here are some of the ways Servpro is promoting diversity and inclusion in their workplace:
- Implementing a Diversity and Inclusion Council: Servpro created a council that consists of employees who represent various departments and levels within the company. The council’s primary goal is to ensure that diversity and inclusion are embedded into all aspects of the company’s culture and mission. They work to identify and address any potential issues and provide solutions to promote a more inclusive environment.
- Cultivating an inclusive workplace culture: Servpro believes in creating an environment where all employees feel valued and respected. They offer training and education to promote cultural awareness and sensitivity. Servpro also encourages employees to celebrate their differences and embrace individuality.
- Offering Employee Resource Groups: Servpro provides employee-led resource groups that aim to create more diverse and inclusive communities within the workplace. These groups allow for employees to connect with others who share similar backgrounds and experiences.
Overall, Servpro is making strides to create a workplace that values and respects diversity and inclusion. They understand that having a diverse and inclusive workforce leads to innovation, creativity and better decision-making. Ultimately, striving for inclusivity is not only the right thing to do, but it is also beneficial for the employees and the company as a whole.
Career Growth at Servpro
For those looking for a company that prioritizes career growth and development, Servpro is an excellent choice. This restoration and cleaning company has a proven track record of investing in its employees and offering opportunities for advancement.
Servpro offers a clear career progression path, with opportunities for promotion and growth within the organization. Here are some of the ways that Servpro supports career growth:
- Training and Development: Servpro has a comprehensive training program that is designed to help employees grow and develop their skills. This program covers both technical skills related to restoration and cleaning as well as soft skills like leadership and communication.
- Leadership Roles: Servpro has a clear leadership structure with opportunities for employees to take on management roles. These roles include Production Managers, Operations Managers, and General Managers.
- Entrepreneurial Opportunities: For those who are interested in owning and operating their own Servpro franchise, the company offers a path to franchise ownership. This can be an excellent opportunity for career growth and financial independence.
In addition to these growth opportunities, Servpro also offers a supportive and collaborative work environment that encourages employees to reach their full potential. The company is committed to providing employees with the resources and training they need to succeed, and this is reflected in the high level of job satisfaction among Servpro employees.
Overall, if you are looking for a company that prioritizes career growth and development, Servpro is an excellent choice. With its clear path for advancement, comprehensive training program, and support for franchise ownership, Servpro offers employees a chance to build a fulfilling and rewarding career.
Employee Reviews of Servpro
One of the best ways to determine if a company is a good place to work is to hear from its current and former employees. Here are some common themes from employee reviews of Servpro:
- Positive company culture: Many employees praise Servpro’s positive work environment, supportive leadership, and opportunities for personal and professional growth.
- Team-oriented atmosphere: Several reviewers highlight the importance of teamwork at Servpro, noting that everyone works together to support one another and get the job done.
- Challenging work: Several Servpro employees note that their work is challenging, but also rewarding. For those who enjoy problem-solving and a fast-paced work environment, Servpro can be an exciting place to work.
- Excellent training: Many Servpro employees praise the company’s thorough training programs, which provide employees with the skills and knowledge they need to succeed on the job.
- Good communication: Several reviewers note that communication is a strong point at Servpro, with clear expectations and regular status updates from management.
Quotes from Servpro Employees
“I feel proud to work for Servpro and am grateful for the opportunity to grow and learn while helping others in their time of need.”
“The people at Servpro are what make this company great. We all work together to get the job done and support one another.”
“I’ve gained so much knowledge and experience since joining Servpro, and I feel like I’m part of a team that really cares about each other and our clients.”
Servpro Employee Satisfaction Ratings
In addition to employee reviews, Servpro’s employee satisfaction ratings are also worth noting. According to Glassdoor, Servpro has an overall rating of 4.0 out of 5 stars based on reviews from current and former employees. The company also receives high ratings for its culture and values, work-life balance, and CEO approval.
| Category | Rating |
|---|---|
| Overall Rating | 4.0/5 stars |
| Culture & Values | 4.1/5 stars |
| Work/Life Balance | 4.1/5 stars |
| CEO Approval | 88% |
Overall, employee reviews and satisfaction ratings suggest that Servpro is a great company to work for, with a strong focus on teamwork, growth, and a positive culture.
Company Culture at Servpro
When it comes to company culture, Servpro has consistently placed emphasis on creating a positive and supportive work environment. Here are 10 reasons why Servpro could be the right fit for you:
- Team-Oriented Atmosphere: Servpro is all about working together to help customers during difficult times. This has fostered a strong sense of teamwork among employees.
- Open Communication: Servpro encourages open communication between employees and management to ensure everyone is heard and understood.
- Professional Development: Servpro offers various training and development opportunities to help their employees grow and advance in their careers.
- Focus on Safety: Safety is a top priority at Servpro, as they provide their employees with proper equipment and training to ensure safe work practices.
- Recognition Programs: Servpro recognizes their employees’ hard work and achievements through various recognition programs and incentives.
- Diversity and Inclusion: Servpro values diversity and inclusion, which is reflected in their hiring practices and overall company culture.
- Employee Benefits: Servpro offers a comprehensive benefits package to their employees, including health insurance, retirement plans, and more.
- Community Involvement: Servpro promotes community involvement among their employees through various outreach programs and volunteering opportunities.
- Positive Work-Life Balance: Servpro understands the importance of work-life balance and offers flexible work arrangements to their employees.
- Shared Core Values: Servpro’s core values of integrity, honesty, and accountability are reflected in their company culture and the way they do business.
Overall Environment
Servpro prides itself on creating a positive and supportive work environment for their employees. This is evident in their strong emphasis on teamwork, open communication, and recognition programs. By providing their employees with opportunities for professional development, a focus on safety, and a comprehensive benefits package, Servpro creates a work-life balance that is conducive to their employees’ overall well-being.
The Role of Leadership
Leadership at Servpro plays a crucial role in fostering a positive company culture. They recognize and acknowledge the hard work of their employees, promote open communication, and provide a clear direction for the company. The leadership team at Servpro leads by example and promotes the company’s core values of integrity, honesty, and accountability. This has helped create a culture where employees feel valued and supported.
Summary
| Pros | Cons |
|---|---|
| Team-oriented atmosphere | No work from home options |
| Open communication | High-pressure situations |
| Professional development opportunities | Fast-paced work environment |
| Emphasis on safety | |
| Recognition programs | |
| Focus on diversity and inclusion | |
| Comprehensive benefits package | |
| Community involvement | |
| Positive work-life balance | |
| Shared core values |
Overall, Servpro’s strong focus on creating a positive and supportive company culture makes it a great place to work. With emphasis on teamwork, recognition, and professional development, Servpro values their employees’ well-being and helps them grow in their careers. The company’s core values of integrity, honesty, and accountability make it a place where employees feel valued and supported.
My Final Thoughts on Servpro as a Workplace
In conclusion, if you’re someone who is passionate about helping others and enjoys a fast-paced environment, then Servpro is definitely worth considering as your next employer. With its excellent work culture, opportunities for growth, and competitive salaries, this company has a lot to offer. Of course, it’s always important to do your own research and evaluate if the organization aligns with your career goals and values. I hope you found this article helpful and informative, and thanks for reading! Don’t forget to visit again for more workplace insights and tips.