Is Forward Air a Good Company to Work For? Pros and Cons of Working for Forward Air

Are you in the market for a new career path? Have you heard of Forward Air? If not, you may want to listen up. Let me tell you why working at Forward Air may be the best decision you ever make. Forward Air is a logistics and transportation company that specializes in surface transportation and motor carrier services. They have been in business since 1990 and have become a major player in the industry.

But what sets Forward Air apart from its competitors? For starters, their commitment to excellence is second to none. They are dedicated to providing their customers with the highest level of service possible, and this is evident in everything they do. From their state-of-the-art technology to their highly trained staff, Forward Air is a company that takes pride in its work. In addition, they offer competitive wages and a comprehensive benefits package, which includes health insurance, 401k, and paid time off.

But above all else, what makes Forward Air a good company to work for is the culture. It’s a place where employees are valued and respected, and where hard work is rewarded. Whether you’re a driver, a dispatcher, or a customer service representative, Forward Air is committed to helping you succeed. So if you’re considering a career change or just looking for a new opportunity, consider joining the Forward Air team. We guarantee you won’t regret it.

Company overview of Forward Air

Forward Air is a transportation and logistics company that specializes in surface transportation, temperature-controlled logistics, truckload, intermodal and final mile services. Established in 1981, the company now operates in 90 facilities across the United States, employing over 5,000 individuals. With its innovative solutions and advanced technology, Forward Air has become a trusted name in the transportation industry.

Why work for Forward Air?

  • Competitive pay and benefits package: Forward Air offers its employees a competitive pay scale and a comprehensive benefits package, which includes health and dental insurance, 401k plan, paid holidays and vacation time.
  • Career advancement opportunities: With its dynamic and fast-paced work environment, Forward Air encourages personal and professional growth. The company provides various career advancement opportunities, as well as training and development programs to its employees.
  • Team-oriented culture: The company values teamwork, respect, and open communication. Forward Air fosters a positive and supportive work environment that encourages its employees to work collaboratively to achieve common goals.

Company culture and values

Forward Air is committed to creating a diverse workforce and promotes an inclusive work culture. The company believes in treating its employees with respect and recognizing their contributions. Forward Air also values safety and compliance, and ensures that its employees adhere to the highest safety standards while delivering the goods to their customers.

The company’s core values include integrity, accountability, innovation, and community involvement. Forward Air aims to deliver exceptional customer service by providing innovative and reliable solutions to its customers. The company also believes in giving back to the communities it serves, and actively supports various charitable organizations across the United States.

Company awards and recognition

Year Award
2020 Top 100 Truckers by Inbound Logistics Magazine
2019 Top 25 Final Mile Carriers by Transport Topics
2018 Carrier of the Year by Lowe’s Home Improvement

Over the years, Forward Air has received numerous awards and recognitions for its outstanding performance in the transportation and logistics industry. These awards are a testament to the company’s dedication to providing exceptional services to its customers and cultivating a positive work culture for its employees.

Job opportunities at Forward Air

Forward Air offers a wide range of job opportunities in the logistics and transportation industry. The company has positions available for drivers, mechanics, operations specialists, customer service representatives, and management roles.

  • Driver positions: Forward Air is always looking for experienced and reliable drivers to operate their fleet of trucks and trailers. The company offers competitive pay and benefits, as well as opportunities for advancement within the company.
  • Mechanic positions: Forward Air also hires skilled mechanics to maintain and repair their vehicles. Mechanics can work in one of the company’s maintenance facilities or on the road as a mobile mechanic.
  • Operations positions: The company has various operations roles available, including dock workers, dispatchers, and load planners. These positions require strong communication skills and attention to detail.

Forward Air also offers management positions at the corporate and field levels. These roles require leadership skills and experience in the transportation industry.

Overall, job opportunities at Forward Air provide a chance for ambitious individuals to develop their skills and advance their careers in a fast-paced and challenging environment.

Job Title Job Description Requirements
Driver Transport goods to and from various locations CDL license, clean driving record, experience
Mechanic Maintain and repair company vehicles and equipment Experience, technical skills, certifications
Operations Specialist Coordinate and oversee logistics operations Communication skills, attention to detail, experience
Management Oversee business operations at the corporate or field level Leadership skills, experience, industry knowledge

Whether you’re just starting out in your career or looking to make a change, Forward Air has job opportunities to suit a variety of skill levels and interests.

Employee Benefits at Forward Air

Forward Air is one of the leading air freight and logistics companies in the United States. With a workforce of over 5,000 employees, the company takes great pride in offering a range of comprehensive and competitive employee benefits to its staff. Here are some of the benefits that employees at Forward Air can enjoy:

  • Medical Insurance: Forward Air offers medical insurance plans to its employees that cover various medical expenses such as doctor visits, hospitalization, and prescription drugs.
  • Dental and Vision Insurance: In addition to medical insurance, Forward Air provides its employees with dental and vision insurance plans that cover preventive care, routine check-ups, and major dental and vision expenses.
  • 401(k) Plan: Forward Air also offers its employees a 401(k) plan that allows them to save for retirement by contributing a percentage of their salary on a pre-tax basis. The company matches a portion of these contributions, which helps further increase the retirement savings.

These benefits are just the tip of the iceberg when it comes to the employee benefits offered by Forward Air. The company also provides its employees with additional benefits such as:

  • Paid Time Off: Employees can enjoy paid time off for vacation, holidays, and sick leave, which helps them strike a healthy work-life balance.
  • Employee Discounts: Forward Air employees can avail of employee discounts on various products and services, which can help them save money on everyday expenses.
  • Tuition Reimbursement: Forward Air provides its employees with tuition reimbursement plans, which allow them to pursue their education and develop new skills while working at the company.

Overall, employees at Forward Air can enjoy a range of comprehensive and competitive benefits that help them meet their personal and professional needs. The company understands that its employees are critical to its success, and is committed to ensuring their well-being and satisfaction.

Conclusion

If you are looking for a company that takes care of its employees and provides them with comprehensive and competitive benefits, Forward Air is definitely worth considering. With a range of benefits that cater to the personal and professional needs of its employees, the company sets itself apart as a top employer in the logistics and air freight industry.

So if you are interested in working for a company that values its employees and rewards them for their hard work, Forward Air could be a great fit for you.

Benefits Details
Medical Insurance Covers doctor visits, hospitalization, and prescription drugs.
Dental and Vision Insurance Covers preventive care, routine check-ups, and major dental and vision expenses.
401(k) Plan Allows employees to save for retirement by contributing a percentage of their salary on a pre-tax basis. Company matches a portion of these contributions.
Paid Time Off Employees can enjoy paid time off for vacation, holidays, and sick leave.
Employee Discounts Employees can avail of employee discounts on various products and services.
Tuition Reimbursement Employees can pursue their education and develop new skills while working at the company.

Forward Air sets itself apart as a top employer in the logistics and air freight industry with a range of comprehensive employee benefits

Work culture at Forward Air

Forward Air is a leading provider of logistics services, offering a range of solutions for shippers and carriers across North America. One of the reasons the company has been able to grow so quickly over the past few years is its strong corporate culture, which emphasizes teamwork, transparency, and innovation.

According to employees, working at Forward Air is a rewarding experience, with many opportunities to learn and grow within the company. The company prides itself on its supportive work environment, flexible schedules, and commitment to helping employees achieve their career goals.

  • Collaborative Environment – The work environment at Forward Air is highly collaborative, with employees working together to solve complex problems and provide high-quality service to customers. The company values teamwork and encourages employees to share their ideas and perspectives to help drive innovation and improve operations.
  • Professional Development – Forward Air places a strong emphasis on professional development and supports employees in their career growth through various training programs, mentorship opportunities, and tuition reimbursement. Employees have access to resources to help them build their skills and advance in their careers.
  • Positive Feedback – Employees report receiving frequent and positive feedback from their supervisors and colleagues, which helps build confidence and motivation. The company values a positive work culture and recognizes the importance of maintaining high levels of morale and job satisfaction.

Forward Air also places a high priority on creating a diverse and inclusive work environment, where all employees feel valued and respected. The company is committed to building a culture of trust and transparency, where employees feel empowered to speak their minds and share their concerns without fear of retaliation.

Pros Cons
Flexible schedules High workload during peak seasons
Opportunities for growth and advancement Some positions require significant travel
Positive work culture and supportive environment Fast-paced work environment may not be suitable for everyone

In summary, Forward Air is an excellent company to work for, offering employees a supportive work environment, plenty of opportunities for learning and professional growth, and a strong commitment to diversity, teamwork, and innovation.

Hiring process at Forward Air

Forward Air is the leading provider of ground transportation and logistics services in the United States, Canada, and Mexico. The company hires people across various positions, such as drivers, office professionals, and management professionals.

  • The hiring process at Forward Air starts by submitting an application through the company’s career page.
  • Once the application is reviewed, the HR team conducts a phone screening to assess the candidate’s skills, experience, and eligibility for the position.
  • If the candidate passes the phone screening, the next step is a face-to-face interview, which can be conducted in person or via video conferencing, depending on the location of the position.

During the interview process, the potential employee’s qualifications and experience are evaluated, along with their personality, work ethic, and compatibility with the company culture. Once the interview process is complete, the HR team will contact the candidate to offer the job. The offer will include details about the compensation package, such as salary, bonuses, benefits, and any other relevant information.

It’s important to note that the hiring process at Forward Air is comprehensive to ensure that the best candidates are hired for the positions. This also means that the process can take some time, and candidates should be patient throughout the process.

Step Details
1 Submit an application through the company’s career page.
2 Phone screening to assess the candidate’s skills, experience, and eligibility for the position.
3 Face-to-face interview, which can be conducted in person or via video conferencing, depending on the location of the position.
4 Contact the candidate to offer the job.

The table above summarizes the hiring process at Forward Air for a quick reference.

Salaries and compensation at Forward Air

Forward Air is known for providing competitive compensation packages to its employees, including benefits such as healthcare, retirement plans, paid time off, and more. The company values its team members and makes sure to compensate them accordingly. Here’s a closer look at the salaries and compensation at Forward Air:

Salary ranges

  • The average salary for a driver is around $60,000 per year.
  • Operations managers can earn up to $80,000 per year.
  • Customer service representatives typically make between $35,000 to $50,000 per year.

Bonuses and incentives

Aside from competitive salaries, Forward Air also offers various bonuses and incentives to its employees. Below are some of the bonuses and incentives that employees can receive:

  • Performance-based bonuses
  • Referral bonuses for referring new hires
  • Safety bonuses for maintaining a clean driving record
  • Retention bonuses for employees who stay with the company for a certain period of time

Benefits

Forward Air also provides comprehensive benefits packages to its employees. These include:

  • Medical, dental, and vision insurance
  • 401(k) retirement plans with match contributions
  • Paid time off and holidays
  • Tuition reimbursement

Employee reviews

Overall, employees at Forward Air report being satisfied with their salaries and compensation packages. According to Glassdoor, the company has an average rating of 3.4 out of 5 stars when it comes to compensation and benefits. However, some employees did report that the benefits could be better, especially when it comes to healthcare coverage.

Pros Cons
– Competitive salaries – Healthcare benefits could be better
– Performance-based bonuses – Limited advancement opportunities
– 401(k) retirement plans with match contributions – Long hours for drivers

Overall, Forward Air is a good company to work for when it comes to salaries and compensation. The company offers competitive salaries, bonuses, and benefits packages to its employees, making it an attractive option for job seekers in the industry.

Training and Development Opportunities at Forward Air

At Forward Air, employees are provided with numerous training and development opportunities that allow them to enhance their skills and progress in their careers. The company believes in investing in its workforce so that they can deliver excellent service to customers and contribute to the overall growth of the business. Here are some of the training and development opportunities that Forward Air offers:

  • Ongoing Training Programs: The company has a variety of training programs aimed at developing and improving the skills of employees. These programs are offered on an ongoing basis to ensure that employees remain up-to-date with the latest industry trends and technologies.
  • Leadership Development Programs: Forward Air provides leadership development programs to employees who exhibit potential in leadership roles. These programs help individuals to develop necessary skills such as communication, problem-solving, and decision making.
  • Skills-based Training: The company offers targeted training for specific skills such as customer service, safety, and compliance. This training helps employees to excel in their roles and deliver excellent service to customers.

Forward Air also offers tuition reimbursement programs that allow employees to further their education or pursue advanced certifications. This program is available to employees who have completed at least one year of service with the company.

Moreover, the company has an extensive mentorship program that pairs employees with experienced professionals in their field. This program gives employees exposure to diverse perspectives and helps them to develop new skills and ideas.

Training and Development Table:

Program Description
Ongoing Training Training programs offered on an ongoing basis to keep employees updated with industry trends and new technologies.
Leadership Development Development programs aimed at individuals who exhibit potential in leadership roles to develop necessary skills such as communication, problem-solving, and decision making.
Skills-based Training Targeted training for specific skills such as customer service, safety, and compliance.
Tuition Reimbursement Program that allows employees to further their education or pursue advanced certifications.
Mentorship Program A program that pairs employees with experienced professionals in their field for exposure to diverse perspectives and skill development.

Overall, Forward Air is a great company for individuals seeking career development. The company’s commitment to investing in its employees ensures that they have the skills and knowledge needed to excel in their roles and progress in their careers.

Safety Regulations and Policies at Forward Air

Forward Air takes safety very seriously. As a provider of ground transportation and logistics services to the air cargo industry, the company has strict regulations and policies in place to ensure the safety of their employees, customers, and the environment.

One of the key safety regulations at Forward Air is the requirement for all employees to undergo regular safety training. This includes training on proper lifting techniques, handling hazardous materials, and driving safety. Employees are also required to wear personal protective equipment such as safety gloves, goggles, and hard hats when necessary.

In addition, Forward Air has implemented several safety policies to minimize risk and prevent accidents. Some of these policies include:

  • A zero-tolerance policy for drug and alcohol use on the job
  • A mandatory pre-trip inspection for all vehicles before they hit the road
  • A requirement for all drivers to comply with hours-of-service regulations to prevent driver fatigue

At Forward Air, safety is not just a priority, it’s a core value that every employee must uphold. The company’s commitment to safety has earned them recognition and awards from industry organizations.

The Benefits of a Safe Work Environment

The safety regulations and policies at Forward Air not only protect their employees and customers, but they also have a positive impact on the company’s bottom line. A safe work environment can lead to:

  • Increased productivity and efficiency
  • Reduced equipment damage and maintenance costs
  • Lower insurance premiums
  • Improved employee morale and job satisfaction

Forward Air understands that investing in safety is not only the right thing to do, but it also makes good business sense.

Honoring Safety with Awards and Recognition

Forward Air’s commitment to safety has not gone unnoticed. The company has received numerous awards for their safety performance and initiatives over the years. Some of the accolades include:

Award Organization Year
Carrier of the Year Air Cargo News 2019
Gold Safety Award Ohio Trucking Association 2018
Safety Achievement Award Georgia Motor Trucking Association 2017

These awards are a testament to Forward Air’s commitment to safety and their proactive approach to preventing accidents and injuries on the job.

Reviews from Current and Past Employees of Forward Air

When considering employment with Forward Air, it’s essential to gain insight into the company culture and work experience from those who have already been employed there. Here are some reviews from current and past employees of Forward Air:

  • “Forward Air is an excellent company to work for. The management is top-notch and always willing to help. They have great benefits, including health insurance and 401k options. The company also provides continuous training and opportunities for advancement.” – Current Employee
  • “I worked at Forward Air for a few years, and it was an overall positive experience. The pay was decent, and I had good coworkers that made the workday enjoyable. However, sometimes the workload could be overwhelming, and the management could be a bit disorganized.” – Past Employee
  • “My time with Forward Air was short-lived. I found the training to be insufficient, and I didn’t feel supported by my coworkers or management. The work felt monotonous and unfulfilling.” – Past Employee

It’s important to note that these reviews are subjective and based on personal experiences. It’s essential to do research and have conversations with current and past employees to gain a well-rounded understanding of what it’s like to work for Forward Air.

Employee Satisfaction Ratings

A survey conducted by Glassdoor in 2021 showed that Forward Air received an overall rating of 3.3 out of 5 stars from current and past employees. A breakdown of ratings is as follows:

Category Rating
Work/Life Balance 3.3
Compensation/Benefits 3.3
Culture and Values 3.0
Career Opportunities 3.0
Senior Management 3.0

Although the ratings are relatively average, it’s important to look deeper at the reasons behind them. Glassdoor provides an avenue for employees to leave anonymous feedback, which can shed light on the areas that need improvement at Forward Air.

In conclusion, the reviews from current and past employees of Forward Air are mixed, with some praising the company’s management and benefits, while others report feeling unsupported and unfulfilled in their work. It’s important to consider these reviews when deciding if Forward Air is the right company for you.

Career advancement opportunities at Forward Air

Forward Air is a reputable transportation and logistics company that offers its employees various career advancement opportunities. Employees who have been with the company long enough and have shown their potential are given a chance to improve their rank and position in the company. The company values its employees and believes in promoting from within.

  • Training Programs: Forward Air encourages its employees to continually improve their skills by providing them with comprehensive training programs. These programs help employees develop and fine-tune their professional skills, making them more productive and valuable to the company.
  • Job Rotation: The company offers job rotation programs that allow employees to gain experience in different roles and departments. This not only helps them develop new skills but also provides an opportunity to explore other areas of the company. Job rotation increases employee satisfaction, enhances their knowledge, and makes them more versatile.
  • Mentorship Programs: Forward Air recognizes the importance of mentorship in the career development of its employees. The company provides mentorship programs that enable employees to learn from experienced team members. These programs help employees gain insights into the company’s culture, values, and operations and help them identify areas for improvement.

Forward Air also offers promotion opportunities that allow employees to climb up the corporate ladder. The company regularly identifies employees who exhibit leadership skills, exceptional performance, and potential and provides them with developmental opportunities to move up in the company.

The following table highlights some of the career advancement opportunities available at Forward Air:

Career Advancement Opportunities Description
Supervisor Positions Employees who show good leadership qualities can get promoted to supervisor positions. This role involves managing a team of employees and ensuring smooth operations on a day-to-day basis.
Managerial Positions Employees who exhibit strong leadership and management skills can get promoted to managerial roles in different departments. This role involves overseeing a team, developing strategies, and ensuring departmental goals are met.
Specialist Positions Forward Air offers various specialist roles in different departments such as accounting, marketing, and human resources. These roles require specialized skills and knowledge, and employees who exhibit strong proficiency can get promoted to these positions.

Overall, Forward Air offers a range of career advancement opportunities to its employees. It values their contributions and efforts and believes in nurturing their development for long-term success.

My Two Cents: Is Forward Air a Good Company to Work For?

Overall, I believe Forward Air is a decent company to work for. They offer competitive pay and benefits, as well as opportunities for growth and advancement. However, the work can be physically demanding and may not be suitable for everyone. It’s important to do your own research and weigh the pros and cons before making a decision to apply or accept a job offer. Thanks for reading my take on Forward Air, and be sure to visit again for more real-life insights and opinions.